Privacy Policy

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Healing Together is a property of Meditative Buddha LLP (hereinafter referred to as “we” or “our” or “us”) which is involved in providing services relating to mental health and physical fitness including, yoga, meditation, mindfulness, dance movement therapy related activities along with sharing sessions, through its website www.healingtogether.in (referred to as “Platform”). In the course of providing such services, we may collect and/or otherwise gain access to certain personal information about our customers and users of the Platform (hereinafter collectively referred to as “Users” and individually as “User” or “you”, “your” or “yourself”).

 

The purpose of this Privacy Policy (“Policy”) is to explain the manner in which the We may collect and process such personal information. This Policy applies to personal information collected by Us by any means, including personal information collected through the Platform. Visiting and/or using our website and our services, signifies your acceptance of the Terms of Use posted on our Platform and this Privacy Policy and your agreement to be legally bound by the same.

 

Information we collect

Contact information. We might collect your

i) Name,

ii) Email

iii) Mobile number

iv) Address

v) Gender

vi) Date of birth

vii) storing cookies to record users preferences and activity

In addition, we may also store passwords for accounts created on the platform

 

We may ask for your testimonials or feedback regarding services you might have availed on our platform. At any time while availing the services provided by the us, you will have the option to withdraw your consent to the use/disclosure/retention of any sensitive personal data, provided that the same is communicated to us in writing. In such an event, we will be entitled to immediately terminate the services offered and/or your access to the Platform.

 

 

Payment and billing information: We might collect your billing name, billing address and payment method when you buy a ticket / pay for a service on our platform. We do not collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners / payment gateway / wallets etc

Information you post  We collect information you post in a public space on our website or on a third-party social media site about healingtogether.in.

Demographic information : We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey as well.

Other information : If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

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We collect information in different ways

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We collect information directly from you:  We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively;  We use tracking tools like Google Analytics, Google Webmaster, browser cookies, Facebook pixel and web beacons for collecting information about your usage of our website. We also use your information across platforms where you are connected with us.

We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

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Use of your personal information

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We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes or when otherwise necessary

We use information to respond to your requests or questions:  We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services: We might use your information to customize your experience with us, design and curate our services. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes: We may use information to protect Us, our customers, or our websites.

We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

We use information to send you transactional communications: We might send you emails or SMS about your account or a ticket purchase.

We use information for our internal policies and compliance

We use information as otherwise permitted by law.

 

Sharing of information with third-parties

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We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors along with our employees and representatives who we reasonably believe need that information to fulfil their duties to provide the services sought. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves:  We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. Or under circumstances where we have reasonable doubt that a user / customer of our Platform might harm himself/ herself or others or might be in danger.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy: We will tell you before we do this.

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Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please write to us at info@healingtogether.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases / registrations with us.
 

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

 

Grievance Officer

In case of any grievances or complaints in relation to the processing of your personal information by Us, the same may be addressed to the Our Grievance Officer, Ms. Shivani, at the following address: info@healingtogether.in

           

Updates to this policy

This Privacy Policy was last updated on 23.04.2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

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Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.